FAQ
-
How should I choose my size?
All garments are sold according to standard sizing. For the most accurate fit, please refer to the detailed size chart provided on each product page.Are the colors on the website accurate?
We strive to display product colors as accurately as possible. Please note that slight variations may occur due to differences in individual screen calibrations and display settings.How will I know you have received my order?
Upon successful order placement, you will receive an Order Confirmation Email with all your order details. If you do not see it in your inbox, please check your spam or junk folder. You may also contact our customer service team at +92 0333-9097226 for confirmation.What should I do if an item is out of stock?
Our online collection is regularly updated. If a specific item is temporarily out of stock, we recommend checking back soon or contacting our studio for information on potential restocks or similar available pieces.Is my personal information kept private?
Absolutely. We treat your information with the utmost confidentiality. Your personal data is never shared with any third party without your explicit consent. For full details, please review our Privacy Policy.What payment methods do you accept, and is it safe?
We accept secure payments via Visa, MasterCard, bank transfers, and cash on delivery. All online card transactions are processed through a secure, encrypted payment gateway to ensure your financial data is protected.Do you ship internationally?
Yes, Murtaza Hussain offers worldwide shipping.What are your shipping charges?
Shipping costs are calculated based on the delivery destination and the size/weight of your order. The exact charge will be displayed and added to your total at checkout.Do you offer customer discounts?
We periodically run exclusive promotions. To stay updated on our latest offers, we encourage you to sign up for our newsletter or follow us on our official social media channels.How do I contact customer service?
Our customer service team is here to assist you. For any questions or concerns, please reach out to us via WhatsApp or call at +92 0333-9097226, or email us at [your-email@murtazahussain.com]. We aim to respond promptly.Where is your physical studio located?
Visit our studio for a personalized consultation and to view our collections in person:
19 AL-Murtaza Market Near Ittefaq Hospital Lahore.
Appointments are recommended and can be scheduled by calling +92 0333-9097226.