General Information
All orders are subject to product availability. An order is prepared for dispatch only after full confirmation and payment clearance. For orders within Pakistan, please allow 10-25 business days for delivery. In the rare event an item is unavailable, we will notify you promptly via phone or email.

Delivery Location
We are pleased to offer worldwide delivery to all addresses listed during checkout.

Delivery Time
Delivery timeframes are estimates that begin from the date your order is shipped, not the date it is placed. These are provided as a guide and are subject to order approval and acceptance. Barring exceptional circumstances, we strive to dispatch all orders within 10-25 business days from the shipping date. Business days are Monday through Saturday, excluding public holidays. Please note we do not ship on Sundays.

Actual delivery dates may vary due to carrier operations, destination, delivery method, and order complexity. Items may be shipped in separate parcels.

Delivery Instructions
You may provide specific delivery instructions or notes during the checkout process on our website.

Shipping Costs
Shipping charges are calculated per article in your order. To view the exact shipping cost for your purchase, please add your desired items to the cart and proceed to checkout, where the final charges will be displayed.

Current Domestic Rates (within Pakistan):

• Lahore: PKR ??? per item

• Other Cities: PKR ??? per item

International Shipping:
Costs vary based on destination, package weight/dimensions, and courier service. For international orders, a customer service representative will contact you after your order is placed to confirm the exact shipping charges.

Damaged Items in Transit
If you receive a parcel with visible damage to the packaging, please contact us immediately at murtazahussain.couture@gmail.com or call +92 0333-9097226.

Important Delivery Guidelines
For your protection, we strongly advise recording a video while unboxing your parcel. This provides a record of the package's contents upon delivery. Additionally, please do not accept a delivery from the courier if the parcel appears to be previously opened or tampered with.

Questions
For any questions regarding delivery, shipment, or your order, please contact our customer service team at [insert your customer service email] or call +92 0333-9097226.