1. A 60% advance payment is mandatory to initiate the process for all custom-made orders.

  2. Order lead time varies based on the date of order placement and specific customization requirements.

  3. For international orders, shipping charges are calculated according to the destination, size, and weight of the shipment.

  4. Any applicable customs duties, taxes, or fees levied by the destination country's authorities are the sole responsibility of the customer.

  5. Refunds are not provided for any customized orders.

  6. All garments must be dry cleaned only.

  7. Please note that while we strive to match colors accurately to our samples, variations may occur when viewed on different digital screens.

  8. Hand-woven fabrics contain natural fibers and threads within their weave. This is a characteristic of their authenticity and is not considered a defect.

  9. For sizes XL and above, an additional 25% surcharge will be applied to the base price of the outfit.